Outlook Stuck on Loading Profile? Here's How to Resolve It

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Follow these methods to resolve the Outlook stuck on loading profile issue. Outlook is the most helpful email client for organizations and it has so many common errors also. In this segment, we will know about some scenarios to discuss why users face stuck loading profile error. Start with the simpler solutions and gradually move to more advanced ones if necessary.

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A free demo version of the software is available to download. You just need to install the software and you are all good to run the software. With the demo version itself, you can recover and see the recovered data. Follow the steps below to disable Outlook’s compatibility mode. When the exact reason for the error is not known you have to try multiple methods to fix the error. Here, we present you with distinct methods that can help to fix the error.

Method 2: Disable Outlook add-ins

This method using the SCANPST.EXE will not work if the PST Files are in bulk or they are encrypted. In that case, using a professional tool comes to your rescue. Restart the Outlook application and check if the issue persists. After performing the steps, check if the error persists. Further, start the application again to check if the error has been fixed.

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Remember to back up your data before making any major changes to avoid data loss. You can follow the steps below to reset, but before starting, ensure that Outlook is not open. In many scenarios, antiviruses become incompatible with other applications. The same applies to the situation whenever Outlook stuck on loading profile. When you face issues related to the Outlook profile stuck on loading, there might be some hardware issues.

Method 9: Use Expert Method to Repair the corrupt PST File

So, make sure you turn off the hardware acceleration option in Outlook. Follow the steps below to reset the navigation panel and fix the loading profile issue. The upcoming section will discuss the reasons in detail. I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles.

Additional resources

When Microsoft Outlook, a widely-used email client, gets stuck on the "Loading Profile" screen, it can feel like an insurmountable obstacle.One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be opened.Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.In that case, using a professional tool comes to your rescue.Further, start the application again to check if the error has been fixed.You can also connect to a different Wi-Fi source to see if that resolves the problem.

Outlook won’t work correctly and will not be able to load the profile screen if its files are corrupted. These files can be repaired through an inbuilt program in the Outlook installation directory. Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Microsoft Outlook is an excellent application with a wide range of features. With Outlook, you can access email, calendar, contacts, and more in a single app, making it user-friendly.

How to Fix Outlook Stuck on Loading Profile Issue in 2025?

Why is my Outlook stuck on the loading page?

Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Corrupted Outlook files are a common cause related to Outlook. To Microsoft 365 password reset help rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe. To work around the issue, you will need to end all Office processes that are running and disable the presence features. You may face issues in loading Outlook Profile if you lack Administrative privileges.

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Must open Outlook with the administrative privileges (Run as Admin). Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. A vast community of Microsoft Office365 users that are working together to support the product and others.

But if the profile is stuck due to the corrupt PST File then the best way to fix is by using the professional tool. The tool is efficient and saves a lot of time for the user. While working with Outlook, it is a common issue that Outlook users get. There could be multiple reasons for the same, hence various workarounds.

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